
Precious metals deposit
Invest and store securely
Anyone who owns physical precious metals such as gold, silver, platinum, or palladium needs a reliable and secure storage solution. With our precious metals deposit, we offer you a secure and bank-independent option for storing your investments in our high-security vault immediately after purchase. Our precious metals deposit offers maximum protection, including insurance and professional storage, at no additional cost. You can conveniently purchase your precious metals from us and store them directly with philoro, worry-free and secure.
Your online deposit account benefits:
Physical storage in a high-security vault
No custody or transfer risks
Easy purchase and sale of your precious metals
Full insurance coverage
Notarization and annual deposit account statement
View your deposit account performance online at any time
Three steps to your deposit account:
Download and complete the contract
Send the documents by email to [email protected] or bring them to a store in person
Create a philoro customer account and keep an eye on your deposit account at any time

philoro PRECIOUS METALS DEPOSIT Conditions at a glance
The minimum contract term for the precious metals deposit is 1 year.
| Storage value | Fees per year |
|---|---|
| up to EUR 100,000.- | EUR 102.- |
| for each additional EUR 100,000.- | EUR 22.80.- |
| Storage value | up to EUR 100,000.- |
|---|---|
| Fees per year | EUR 102.- |
| Storage value | for each additional EUR 100,000.- |
|---|---|
| Fees per year | EUR 22.80.- |
When is a precious metal deposit suitable?
A deposit is particularly suitable for anyone who wants to store large quantities of precious metals securely, does not want to keep their valuables at home, and values insurance cover and verifiability. It offers the opportunity to plan long-term value accumulation in a targeted manner while at the same time allowing you to buy and sell precious metals flexibly online.
Documents to download for your deposit account
You can use your philoro customer account to manage your deposit flexibly online and make purchases and sales. You can request delivery of your products directly via our branches or by emailing the following form to: [email protected].
Request for delivery of precious metals from your deposit
You can also open and manage your deposit account directly at one of our branches without an online customer account. You can request the deposit or delivery of your products directly at our branches or by emailing the following forms to: [email protected]
Application for the deposit of precious metals in the deposit account
Application for the delivery of precious metals from the deposit account
FAQ about the philoro PRECIOUS METAL DEPOSIT
To open a philoro precious metal deposit, you need to submit an application for a custody agreement. We are happy to assist you via email, phone, Microsoft Teams, or in person at one of our stores.
For the application, we require a copy of your ID card or passport for identification purposes.
No, a minimum deposit is not required.
Important: Even if the depot does not hold any assets, the minimum fee must still be paid. (See termination conditions)
Yes, your precious metals are fully insured. There are no additional costs for you.
The depot holdings are regularly inspected by philoro employees following the four-eyes principle. Additionally, the holdings are audited once a year by an independent auditor or notary, who confirms the inventory.
Your assets are stored as insolvency-protected special assets.
You can store all products offered by philoro in its online shop in the deposit. This includes gold, silver, platinum, and palladium products.
All stored metals must be collected from the respective store by the last business day within the notice period.
Alternatively, you can instruct philoro to arrange the transport of your precious metals (Note: Shipping is only possible to the contract holder’s registered address). In this case, delivery is carried out by a logistics or value transport company, with shipping costs borne by the customer.
If the collection deadline passes unused, philoro will sell the stored metals on the first business day after the deadline at the then-current buying prices published on www.philoro.at. The proceeds will be transferred to the customer’s registered bank account.
The first invoice is calculated on a pro rata basis at the end of the calendar year. (§6 BGB Depot)
Example: if you conclude a contract in July, the fee will be charged from the month of August - i.e. 5 months at EUR 42.50.



